Henry's story

Henry's story - 10/06/2020

Framework’s Sheffield Street Outreach Team serves two main purposes: to engage with and help rough sleepers and to quantify the extent of street homelessness in partnership with other agencies such as local authorities.

Team members are at the forefront of the work to stop rough sleeping and street homelessness. They work in the early hours of the morning in order for them to identify those in the greatest need of support.

During the coronavirus lockdown, the Sheffield team have continued their work as usual. Staff have continued to complete outreach every day of the week from 6am responding to referrals as well as seeing regular clients. They have also continued to attend the Archer Project to support clients who are attending there during the day and get them assessed over the phone by the council, help set up benefits and make sure they have contact with relevant services and access to food.

We asked Sheffield’s team to share some case studies with us about their work and the clients they have been supporting during the pandemic. 


Henry’s story

“Henry” has been rough sleeping for a number of years in Sheffield. In the past our relationship with Henry has been up and down as he has been without accommodation for a long time. Before the pandemic began, Henry went to prison. When he was released the pandemic was already underway and Sheffield City Council had obtained extra housing to help rough sleepers get off the street and keep themselves safe. 

Henry went to Howden House on his release and with help from his Probation Officer obtained accommodation at a hotel. After being homeless on and off for such a long time, Henry was elated. He came into the Archer Project in the day during his first week to seek help from Framework. We helped him set up his benefits, obtain a new card and get him a Fitzwilliam appointment to start up his methadone script. 

It was essential for Henry to keep in touch with his Probation Officer to avoid being recalled. Framework helped him connect with his Probation Officer by using their work mobile phones. His Probation Officer was then able to get him a phone from probation so he could connect with services. 

Henry was moved from the hotel, which was far out of town, to one closer to town. He has continued to engage well with services and is now ready to engage with HAST (the Homeless Assessment Specialist Team) regarding his mental health. Through accessing housing, Henry has been engaging well with Framework, Sheffield City Council, Probation, Fitzwilliam and Archer Project. We have seen a massive improvement in his mood and his ability to engage with services.


Read Lee's story here: http://blog/lees-story

Read Beverly's story here: http://blog/beverlys-story